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Dead Men Tell No Tales

Ever been to Disneyland and gone on the Pirates of the Caribbean ride? Even if you’ve only seen the movies, you will almost certainly remember a striking tableau with some unsavory pirates in a jail cell desperately trying to attract the attention of a nearby dog. A dog who just happens to be holding the key to their cell in his mouth.

Ignore, for the moment, any alleged transgressions these pirates may have committed. Think instead about their mental state. Here are people who desperately want something that is, quite literally, just barely out of reach. They can see it. They can see someone else getting to use it. Their inability to obtain it is preventing them from doing anything other than sitting in that cell, eating what is provided to them and being told they’re lucky to get anything at all.

Now imagine being in that mental state for four consecutive months and you’ll have experienced the job I just left.

For four months, I watched other people coming up with fascinating and creative ideas. Big ideas. The kind where when someone says, “this is my Idea,” you can hear that “Idea” is capitalized. Ideas. Big projects, often with big budgets. Sometimes I even got to chip in a little with the conceptualization. But that wasn’t my job.

My job was to:

  • take notes on conference calls
  • follow the instructions of the creatives,
  • get quotes from vendors,
  • write descriptions for the contracts,
  • estimate the time and costs,
  • re-estimate the time and costs when sales people griped that it would be too hard to sell,
  • set the schedule given the reduced amount of time available,
  • reset the schedule when people complained about the deadlines and how little time they were budgeted to do the work,
  • send out reminder emails that everyone had missed their deadlines,
  • send out another reminder email that everyone had missed their deadlines,
  • send out an apology email for being so difficult to work with because I called attention to the fact that everyone had missed their deadlines,
  • open purchase orders,
  • receive and approve invoices,
  • take responsibility for everything coming in on time and on budget despite being told to reduce the time and budget because the sales people said so,
  • and all while making sure that I hit an approximately 75% billable time mark, despite being told that I had to reduce the hours I could spend on the project so the sales people could sell it.

Sorry, I got a little carried away. The point is that I was the caged pirate, being told to do accounting work and be happy that I had a job at all, while watching creatives do what I really wanted to be doing.

Now, before you feel too sorry for me (and I know you’re on the verge of tears), I put myself in the cell.

I took the job knowing the basics of what I would be doing, though admittedly not having a clue what kind of firestorm I’d be dealing with on a daily basis. I thought I might get to do at least some of the smaller creative projects (that never happened), but I did understand that the bulk of the work would be project managementish in nature. But I also was told that it was merely a foot-in-the-door job and that I would be moved rapidly into a creative role.

So I took the job and I did it and I did it well. But it wasn’t what I wanted to do, and it only got worse once the company decided to start firing people because of “the current economic condition.” My workload doubled, staff morale plummeted, and proving one’s necessity via billable hours became more important than ever. Couple that with me being a corporate jester smartass in a political climate worthy of an HBO drama and you’ve got one heck of a fun workday. It was The Office meets Oz with me, your host, Joel McHale.

It’s amazing how much you can put up with when Something Better is dangled just out of your reach.

It quickly became very clear to me, however, that the creative job carrot was actually the key on the other side of the cell door. (Take that, metaphor police!) Even if times had been good, I don’t think the plan to move me into creative was ever communicated up the food chain. It was certainly never mentioned to me again.

So I left.

There was a time in my life when I would have stayed on for at least a year or two, silently hoping things would get better while knowing deep down that they wouldn’t. I would have ended up seriously depressed and transferring my stress and anger somewhere else, probably in the form of bitching to my wife. Or smoking crack. One of those. And neither of those is a “Plan A” option.

But I am, in all likelihood, past the halfway point of my life and don’t have time to waste on things I don’t want to do. I feel bad enough playing World of Warcraft, and I like playing World of Warcraft. Why would I want to spend one more minute in a dead end job?

In some ways, my decision was an application of a lesson from grad school: there’s no way to recover sunk costs, and you shouldn’t factor them into a decision. In this case, I decided that between not liking the job, having concerns about the internal culture, and having a very different philosophical approach to business from that of the company, that no amount of time spent in the job would ever make it better, nor should the amount of time I’d been on the job play a factor in deciding to stay or go.

So I start my new job next week. It’s taken about two months to get everything lined up, but this time, there’s no cell door and no dog taunting me with a key. I’ll get to use my creative, communication, and business skills from the start, in an environment much more conducive to my way of working. It’s going to be an invigorating and inspiring challenge and I can’t wait to get started!

Avast, ye scurvy dog! I’ll be takin’ that there key, if you please.

He’s Only Mostly Dead

And mostly dead means partially alive.

Yes, I’m still around and have things to talk about but haven’t had the energy to write with my normal verbosity, and I’m not a good enough writer to pare it down just yet. I do appreciate those of you who have let me know you’re reading and urge everyone to create an account. As I’ve said before, I want this to be a dialog. Or at least a benevolent propaganda disbursement center.

Sorry, I didn’t see you come in.

I have been noticeably absent from this blog for the last couple of weeks. Well, noticeably may not be the right word since there are only a couple of you reading, though I must admit, it’s a lot more of you than I expected.

First off, welcome to the four of you who created accounts. Mike and ZanoT, I apologize for the delay in getting your initial comments approved (part of my anti-spam defense) – I thought the server would email me about the queue, but there appears to be something wrong with my site configuration that I haven’t tracked down yet. Future comments won’t need approval.

Now then… my absence. I’ve been taking a “vacation” for the last two weeks. I’ve actually accepted a position with a marketing company and was taking a decompression break before starting work this Monday. During that time, I’ve gotten my composition studio more or less completed and started mucking about in Logic Pro Studio. There is much to rant about there, but I’m going to hold off until I have my bearings with the software. It is likely that my gripes are simply due to either a lack of vocabulary or a differing UI/workflow philosophy than I’ve been used to with previous sequencing packages.

I also got a game called Bioshock for the Xbox 360 and have played through the first few levels. It’s a fairly standard first-person shooter, but the environment is fantastic. It’s set in 1959 in an underwater city where something has gone horribly awry. The storyline was written by someone who apparently skimmed Ayn Rand (the city’s founder’s name is “Andrew Ryan” for you anagram fans) and came away with a superficial and negative understanding of objectivism. As a result, Bioshock features a hyper-capitalist anarchy where a few psychotics end up running things thanks to some nifty genetic advances. Apparently self-preservation only kicks in for the bad guys.

But it’s all fantasy, right? I’m not really a Russian thug who steals cars, shoots cops, and picks up hookers, but I sure enjoy playing Grand Theft Auto, so why not go with the flow?

My favorite part of Bioshock is the world design. It’s a wonderful 1950s art-deco revival. Think “The Hudsucker Proxy” meets “The House on Haunted Hill.” The sound design is appropriately chilling and insane. The first major level takes you into the medical wing and there are few things creepier than a blood-spattered hospital room.

But I’m going to have to press pause on all of those things, at least for a little while, while I get my career back on track. I’ve been thinking about my next topic and will try to get it written before our weekend guests show up tomorrow.

Thanks for the comments so far (both here and elsewhere for those of you who haven’t registered). I look forward to hearing more from all of you.

Peaches and Car Payments and Stuff

I’m going through a phase.

Well of course I am. I’ve been going through nothing but phases for my entire life. But this time I’m aware of it and it feels a little different. This one started a few years back for a variety of reasons (many of which I suspect I’ll write about down the road), but can be best summarized as “the end of the acquisition phase.”

Or more accurately, “how did I end up with all this crap?”

Actually, just watch this (at least the first minute and a half), then continue reading.

Prior to our move, Mary and I sold, donated, or trashed a lot of our stuff. We were moving from a 3,500 square foot house into a 1,500 square foot apartment and there was no way it was all going to fit. So the great purge of aught-seven began.

In some cases, it was really nice stuff. In other cases, it wasn’t useful to us, but would certainly have been useful to someone else. More often than not, however, our reaction was, “why did we ever think we needed that?”

Take a moment and look around whatever space you’re currently inhabiting. Look critically at each thing. Why did you buy it? How long have you had it? When was the last time you used it? As we went through our stuff, the litmus test for keep or not came down to a highly complex mental equation that can’t possibly be described without a psychic link. The closest summation I can provide is that if it hadn’t been used in a year, it was a very good candidate for oblivion unless it was either very small or very expensive. The latter became my personal prime criteria. “Given that I haven’t used this [insert obscure object here] in over ten years, how much would it cost to replace it if I ended up needing it again?

The worst part of all of this is that I am largely helpless to prevent this ongoing collection of objects. I am genetically predisposed to packrattery. As evidence, I present a ziploc bag of peaches.

Peaches

Around 2002, my parents moved. Among their belongings was a large coffin-style deep freeze that they bought (used!) in 1978. The thing was indestructible. It was also apparently magic. If you asked my mother what was for dinner on any given day during the two decades following 1980, she would tell you, “leftovers.” I never could remember the last time she had cooked an “original” meal – it was always “leftovers.”

It is my belief that she purchased a pound of ground beef in 1979 and placed it in the freezer which then dutifully produced leftovers for the next 23 years until it was at last unable to maintain the wormhole connecting it to whatever parallel universe feeds on ground beef and secretes leftovers as waste energy.

So what, you might ask, does that have to do with said ziploc baggie full of peaches? Well, the freezer wasn’t entirely full of leftovers. There were various other things lurking at the bottom under the fog. Past the occasional tub of ice cream or package of frozen burritos, buried beneath the sedimentary layer of paleolithic leftovers, you would find glistening ziploc time capsules covered in an inch-thick protective layer of razor-sharp, quartz-like ice crystals. Leather gloves were required to extract these without needing stitches. Included in this treasure trove was a quart-size baggie full of some sort of yellow-sliced fruit pieces and labeled, simply, “Peaches – Alabama.”

We hadn’t lived in Alabama since 1982.

Put aside, for the moment, the horror of realizing that we were looking at a twenty year-old bag of sliced peaches. Ignore that these peaches were eligible to vote, almost of legal drinking age, and just five years shy of being able to serve in the House of Representatives. What is most amazing about these peaches being in the freezer is that my mother transported them across state lines three separate times.

These peaches, which were grown, harvested, and purchased in Alabama, moved with us to Georgia, Virginia, and Texas. Thinking about this logistically, every time we moved my mother would have to have taken the peaches out of the magical leftover-spewing deep freeze on moving day, stored them in a non-magical household freezer, lovingly placed them in an ice-packed cooler for the interstate drive, transferred them to the ordinary freezer in the new house, and then placed them back in the safety of suspended animation below the leftover zone when the deep freeze was finally delivered by the moving truck.

Three states. 2,326 miles. Twenty years.

Peaches.

PEACHES!

It is this biological heritage, this genetic baggage handed down through the eons, that makes it impossible for me to get rid of things, especially shiny, sparkly, technology things. Mary once guilted me into throwing out a largely useless, tiny 3″ IBM green-screen monitor. I tossed it in the dumpster in a fit of rebellious “oh yes I CAN SO throw things away” and then went to bed. After an hour of tossing and turning, I put my clothes on and fished it back out. I actually went dumpster diving to retrieve a miniscule and obsolete monitor. Despite it now having a nervous twitch and being slightly out of focus, I still kept it for another three months.

Since moving to Milwaukee, I have gotten pretty good about throwing at least some things out. Granted, I still have every videogame system I’ve ever owned dating back to an Atari 2600 and an original Pong game from Sears. I still have half of the books that were in my library prior to the move. I still have every shred of paper from my MBA program.

But I’m getting much, much better and I’ve thrown a lot out. I’ve been carting some of these things around since high school: homework, previous versions of software, Happy Meal toys… all finally losing their grip on me. And with each bag sliding down the trash chute (or going in the recycle bin for all you horrified hippies out there), I feel just a tiny bit of weight lifted from my shoulders. And I’m about to get serious about not having stuff. Really serious.

Payments

For the last ten months, Mary and I have only had one car. We gave my car to a nephew before leaving Texas with the intention of buying a new one here once I got a job and/or we sold the house. But during that time, I’ve grown to like not having a car. I haven’t really missed having it, I don’t have a payment, and it’s one less thing for me to deal with.

But it looks like my job search may finally be ending, so I spent several hours this past weekend looking at cars online. I built dream cars. I contemplated tolerating an econo-box. I even looked at a couple of hybrids just for grins (even with higher gas prices, they’re still not as cost effective).

I constructed an Excel spreadsheet to give me projected fuel cost calculations for each model. I incorporated insurance and maintenance. In short, I did my homework.

And after all of that I don’t think I’m going to buy one.

But apparently it’s not for the reasons that most people go carless. I did a quick Google search on “living without a car” and was dumbfounded by the level of smug, self-satisfied, self-righteous, earth-loving, tree-hugging, global warming hippie crap I found. Instead of the tips or general overviews I was looking for, I found everything from anti-corporate diatribes to Al Gore disciples screaming that it was my “responsibility as an American” to get rid of my car to some pretentious soccer mom patting herself on the back for “riding the bus with the poor.”

The following are not reasons that I going car-free.

  • To reduce my “carbon footprint”
  • To “do my part for the environment”
  • To avoid depleting our precious remaining fossil fuels and natural resources
  • To impress everyone by “going green”
  • To be a “good world citizen”
  • To express solidarity with the poor
  • To feel smugly superior to those helpless prisoners of Big Oil and Madison Avenue
  • To satisfy my responsibility as an American
  • To stick it to the man!!!

You get the picture. Nope, my reasons are entirely selfish, capitalist, and greedy. In a nutshell, I don’t want to spend that much money, time, or mental energy on another piece of stuff.

Here’s a quick fiscal breakdown. I’m going to use two scenarios: “Best” and “Worst.” Best consists of a totally generic, lifeless, soulless, econo-box. The specific model doesn’t matter because they’re all the same. They look the same, they cost the same, and they get about the same gas mileage. But they’re relatively inexpensive. Right? To put it in the absolute best light, I’m using only the highway mileage estimate.

“Worst” for this comparison is a tricked out Nissan 350z. It has bluetooth, gps, cameras, satellites, cruise control, and a small thermonuclear device if you get the premium package. (Carpeted floor mats, however, are extra.) It gets you there and leaves you with a vapid smile on your face along with an unnatural craving to smoke a cigarette. To make sure that this harlot gets her due, I’m using only the city mileage estimate.

In both comparisons I assumed:

  • a commute distance of 5 miles (it’s actually 4.2, but I rounded up to be conservative)
  • 250 days (50 weeks) of commuting
  • 10k discretionary miles for a total of 12k miles/year (probably too high)
  • 60 month financing at 6%
  • a gas price of $4.50/gallon (possibly too low)
  • annual insurance costs of about $700, though I think that’s low, even for the econo-box, because I apparently live in the worst zip code outside of Tehran.
  • four oil changes per year at $50/each
  • a registration fee of $80/year

As anyone with a car knows, I’m probably underestimating my costs. I’m not allowing for major non-warranty repairs, accidents, tickets, depreciation, etc.

Best (Econobox) Worst (350z Succubus)
Approximate Sale Price $15,300 $35,700
Annual Loan Payments $3,600 $8,532
Fuel $1,704 $3,125
Total Monthly Cost $524 $1,053
Total Annual Cost $6,284 $12,637
Total 5-Year Cost $31,420 $63,185

So the cheapest possible option for me is still over $500/month. Over five years, I’m looking at spending between $31k and $63k – roughly double the sales price of the cars!

So how do I get to work? Well, there are a few ways:

Walking/Bicycling: Free, 45-90 minutes, only in good weather, my schedule.
Motorcycle (45 mpg): $30/month, 10-15 minutes, only in good weather, my schedule.
Bus: $75/month, $900/year, 35-45 minutes, year round, their schedule.
Taxi: $458/month, $5,500/year, 10-15 minutes, year round, my schedule.

I could also combine those with other options like having Mary drop me off/pick me up or carpooling with a co-worker who lives in my building.

There are four primary things making this a feasible choice for me:

  1. Short commute
  2. No kids
  3. Living downtown and within walking distance to most anything I need
  4. We do already have one car

Are there tradeoffs? Of course. There are times when there’s just no substitute for having a car. Most of those, however, involve getting more stuff and that, of course, is what I’m trying to avoid.

So I’m going to try it. I’m quite certain there will be days that I will be cursing myself. The benefit to you is that there will be a high probability of entertaining rants. On the whole, however, I think it will be worth it . The fiscal savings that can be applied directly to getting out of debt combined the mental health benefit of not carrying around a giant bag of peaches for the next ten years is just too seductive for me to pass up.

The Sharpest Tacks

Note: With this entry I introduce a new category: The Sharpest Tacks. While I consider myself to be relatively patient and easygoing, there are times when sheer stupidity, be it from a person, a law, a system, etc., just astounds me.

For the last six months, I’ve been conducting a job search. One of the inevitable questions I get is “what is it you want to do?” The trouble is, I don’t really know. I want to do lots of things, but have trouble narrowing it down to a sound-bite sentence or mission statement. Mostly, I want to learn, grow, do some good, and help people and companies achieve the best that they can. I’m not all that particular about the particulars, though.

My career has been a series of fortunate events. I’ve enjoyed nearly all of it and learned a great deal. I’ve been an actor, a writer, a secretary, a designer, a systems administrator, a musician, a producer, and a consultant.

The downside to all of this is that it’s very hard to put me in a box, and that’s what HR departments have decided they should be doing in the hiring process. Narrow the job description’s focus and requirements until it’s so sharp you risk getting a nasty papercut just by looking at it. Get the HR person, ironically titled a “generalist,” to check off enough boxes on the list and you get an interview.

In one of the final (and most useful) MBA classes, my teacher, a former Fortune 500 CEO, said the following in nearly every lecture:

  1. HR is too important to be left to HR people.
  2. Hire for attitude. Skills can be taught

It wasn’t the first time I’d heard that. The true talent at most companies will tell you that they want multi-skilled employees with the ability to shift, change, and learn. Specialists have their place, but it’s the renaissance employee that makes a company flexible and responsive with an eye on the big picture.

Everyone wants a renaissance employee in their company. Nobody wants to hire one.

And by “nobody” I mean HR.

The renaissance employee can’t be quantified or measured. There are few, if any, objective metrics. It takes a subjective eye, an analytical streak, and some intestinal fortitude to connect the dots and determine whether an applicant is truly multi-talented and has a positive attitude or just someone who hasn’t been able to hold down a job. And even a highly talented hire may not fit in culturally.

In short, there is a not-insubstantial element of risk in hiring this type of worker, and HR isn’t exactly a poster-child for risk taking. And for part of its function, it shouldn’t be. When navigating the regulatory quagmire, you don’t want to jump out and pet the alligators. Unfortunately, most of the HR groups I’ve come across have let the regulatory nanny part of their job bleed over into everything else, when a totally different skill set is required.

Now, I’m not claiming to be a renaissance man, just someone who has a broad experience base and wide variety of interests that makes it difficult to easily classify my core talents, skills, and aptitudes. Put that up against a narrow-focus job description and you have a recipe for disaster.

This is actually the second time I’ve conducted a job search. The first was in 2003 following a layoff. The worst part of the search was dealing with HR folks. Here is an actual conversation I had (I am not making this up) with one particularly obtuse rep after being rejected for a position for which I was actually overqualified.

Me: I was wondering about this rejection letter I got. It says I’m not qualified for the job, but I meet all of your listed qualifications.

Her: One moment, Mr. Toler, let me pull up your application. . . . . . . Ah. Here we are. Yes, this job requires a college degree.

Me: I have a college degree.

Her: You do? It’s not on your resume…

Me: Yes it is.

Her: Where?

Me: Under “Education” where it says BFA, George Mason University, 1990, Cum Laude

Her: A BFA is a degree?

Me: (pause) Yes. It’s a Bachelor of Fine Arts.

Her: Oh. Well, you might want to spell that out for future applications.

In my head, I was thinking: “Sweetie, here’s a tip for you. If you see the letter ‘B’ near the word ‘University’ in the section titled ‘Education,’ THERE’S A PRETTY GOOD CHANCE THAT IT’S A FRIGGIN’ DEGREE!!!

Again, I am not making that up. That is an almost word-for-word transcription of the conversation.

These are the people holding my career in their grubby little gatekeeper hands? These are the people to which one of the foremost hospitals in the world is trusting the hiring of top talent? Or ANY talent for that matter?

Ultimately, I abandoned my search and started my own consulting practice. While I didn’t make $40 million dollars and retire to a private island, I was able to pay the mortgage, grow the practice, increase rates every year, and get an MBA, so I consider it a success.

Sadly, my HR experience in the current job search has been largely similar to the first. While I haven’t run across anyone as delightfully dim as the young (I hope) lady mentioned above, I’ve met plenty of check-box police who are looking desperately for some reason to throw my resume out of the pile.

Like the one who decided that my 4+ years as “Marketing Coordinator” and my 5 years as (among other things) a marketing consultant didn’t satisfy their need for “7 years marketing experience.” Her title, by the way: “HR Intern.”

Or the one who felt I wouldn’t be competitive for a job and an interview was pointless because I only met 13 of their 15 experience requirements, despite the fact that the job had been listed for eight months.

Eight.

Months.

Forget what this says about those individual people. What does it say about the companies they work for? I normally take the approach that I’m interviewing the company to see if I want to work with them, not the other way around.

With that in mind, let’s look at my interactions with these three companies again. What do their presumably best efforts look like?

The first company trotted out someone who couldn’t even figure out that I had a college degree. Really? That’s the first impression you want to make? If the position requires higher education, why isn’t the person reviewing resumes qualified to recognize higher education?

The second company showed that they were incapable of connecting relatively clear dots. If you can’t add 4 and 5 together and find that it’s more than 7, I probably don’t want to waste my time working for you, much less see your books or salary increase calculations. Worse, they sent a rejection letter for a 6-figure job from an intern! If that’s how they try to impress and attract experienced applicants, imagine how they treat their employees.

The last company now looks a little fussy, doesn’t it? Eight months of not having someone fulfilling a strategically important position, yet dismissing a candidate who meets nearly 90% of the qualifications without even spending thirty minutes on a phone interview to see if there’s a fit? Oh yeah – planning sessions must be a joy at that company.

Now, I’m not putting all of the blame on HR. I’ve made some pretty big mistakes myself, but that’s another essay to come.

Finally, lest you think I’m simply bitter, I present to you OTIFOTI: Opinions That I Found On The Internet™