I know it’s an era of Obamanomics and new math that somehow makes it possible to spend $800,000,000,000 and simultaneously reduce the deficit without raising taxes, but even in the middle of all of that, I think credit card companies have finally gone completely crazy.
I opened a GM Card in… oh… 1991 or so. It seemed like a pretty good deal – I got a certain percentage of money back that I could apply directly toward the purchase of any GM car. Well it seemed like a pretty good deal at the time, anyway. Now it’d be kind of like getting a discount on a Pacer.
So I’ve had this card for 18 years (or thereabouts). It’s never been my lowest interest rate card, but it wasn’t too bad either. I used it as a backup card and rarely carried a balance. It was useful when Mary and I wanted to track total project costs as we did recently. I put about $6,000 on the card three or four months ago and have paid that down to $900: a fairly typical pattern that must make them salivate because my credit limit keeps going up.
Seriously, it’s almost stupid. $21,000 stupid. I once called them and asked if they could reduce my credit limit. After they got finished laughing, they told me that 1) nobody had ever asked that before, and 2) no. I didn’t worry about it, though. I minded my business and they minded theirs. I never could figure out if it was good or bad for me to have a card with that much room on it from a credit score standpoint but I’d had it a long time, which I know is a good thing.
Over the last several years, Mary and I purged our super-high interest rate cards and the GM card, at around 16%, became my highest interest card. Again, not worried about it, as I hadn’t carried a balance in years and paid it off quickly whenever I used it.
This weekend I got mail (that’s pre-printed email for you youngsters out there) from HSBC, the company behind my GM credit card. They explained to me that Great Things™ were about to happen.
- My monthly statements will now include helpful information like how long it will take to pay off if I only make the minimum payment
- Anything over the minimum payment will be applied toward my highest interest balances which might save me money on interest charges. (Emphasis mine)
- I would now have an optional overlimit authorization where I could decide if I wanted the ability to go over my credit limit for a fee.
The telling bit at the end of this amazing list: “Further information about the upcoming changes will be communicated to you once final regulations are issued.”
Regulations.
Governor Tarkin, I should have expected to find you holding Vader’s leash. I recognized your foul stench when I was brought on board.
Oh and there was something about an interest rate change taking place on December 13 that I might want to read about on a separate page, but only if I really felt like it. It’s not that big a deal. It’s just a minor adjustment.
Ok, that’s not fair. They did put it in big bold letters at the beginning of the letter, but how can I slam evil capitalists if they’re actually trying to communicate with me. In this case, however, I don’t need them to try and slip something past me; what they’re advertising is bad enough.
So I flip over to the next page to find out that my interest rate will be going up. Way up. To 22.49%, a 30% increase. I get nervous thinking that perhaps I missed a payment or they found out I thought the bank bailouts were unconstitutional and a bad idea.
So I called and spoke with a friendly-sounding person with a vaguely Eastern European accent. I told her about the letter and asked if that was correct information. She said yes. I asked if I had done anything to warrant my interest rate going up.
She laughed nervously and said, “No sir, this is a business decision that has been made by HSBC and is being applied to all customers.”
“Seriously?”
“Yes, sir, I’m very sorry about that.”
“You’re raising everybody’s interest rate above 20%?”
“Yes, sir.”
“And it doesn’t matter that I’ve been a good customer for 18 years?”
“Unfortunately, no, sir. I’m sorry about that.”
“And is there anyone I can talk to that can authorize a lower rate for me?”
“No sir, but you can opt out of the change.”
“And not have use of the card anymore…”
“Right. Again, I’m sorry for the inconvenience.”
I told her I understood that it wasn’t her decision or her fault, but that it was one of the most monumentally stupid business decisions I’d ever heard of.
Now my first reaction is to cancel my card, but that would be a mistake. In the murky world of credit scores, a long relationship is a very good thing. This is one of my oldest cards, so canceling it has the potential to drop my credit score by as much as 100 points according to some advisors. Not the best choice.
Instead, I will simply pay off the card, take it out of my wallet, and file it away. I might make one or two purchases on it a year just to keep some activity on the account, but they will be small and paid off before interest is due. To HSBC, that scenario is apparently preferable than me carrying a balance at a lower interest rate.
So the new math, according to these wunderkinds, is that 16% of $1,000 is worse than 23% of $0. These are the geniuses that Congress has decided are too big to fail and, thus, deserve not only the money I give them as a customer, but some of my tax payments as well.
It’s almost enough to make me want to go into politics…